"They considered entitlement from two different
perspectives. Firstly, from a managerialist
perspective where entitlement to a work-life
balance is viewed as a negative trait, secondly
where a sense of entitlement is viewed from a
situational perspective rather than an internal
characteristic. This situational perspective refers to
the need to judge entitlement within the context of
the present social and economic environment
rather than through a lens of personal morals and
standards."
"A basic assumption (of the managerialist
approach) is that each generation shares similar
work values and expectations. Therefore, following
this perspective, each generation judges other
generations based on their experience of the past."
"Change is happening at an ever increasing rate
both socially and technologically for each
generation, therefore expectations for successive
generations quickly became out of date."
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