You've had a long-term business relationship with Sarah. What would be the BEST way to handle her concerns?
A. Offer her extra services at reduced costs in order to keep her business
B. Ask her what she needs from you in order to change her mind
C. Explain to her the value you provide and discuss how you can better meet her needs
D. Ask her about what her compettors are offering so that you can highilighe how your services are superior